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Fortune's "100 Best Companies to Work For" in America is having an open house!
Paychex will be hosting an Open House:
Saturday, November 5th from 10 am - 2 pm,
Thursday, November 10th from 3 - 7 pm,
& Thursday, November 17th from 3 pm - 7 pm
Location: 1551 South Washington Ave., 2nd Floor, Piscataway, NJ 08854
Our Open House event is your opportunity to learn about the company, get a better understanding of the career opportunities we have available, and if you qualify then you may have the chance to have an immediate interview. Please come professionally dressed, bring your resume, and a pen to fill out forms. Upon entering, we will hand you an information packet, ask you to fill out an application, take a math test, and a behavioral profile. We will then give you a brief overview of what the company has to offer. Expect to be at the fair for at least an hour.
Overview
PAYCHEX INC. was founded in 1971. With headquarters in Rochester, New York, the company has more than 100 offices and serves more than 505,000 payroll clients nationwide. In fiscal 2004, PAYCHEX exceeded the billion-dollar mark in revenue generating nearly $1.3 billion in service revenues. We are consistently ranked as one of Forbes "BEST 200 Small Companies in America" and are routinely ranked among the nation's most profitable companies. As we build on our history of developing successful services and people, you can play an important role in our future!
Currently hiring for:
Customer Service Rep.'s (Payroll Specialist)
and
Sr. Customer Service Rep's (Major Market Services)
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CUSTOMER SERVICE REP (Payroll Specialist)
CUSTOMER SERVICE (Payroll Specialist) JOB DESCRIPTION:
Employees in this high exposure function are the "heart of the company", where it all begins. Daily interaction with clients, via telephone, includes inputting payroll information as well as researching & responding to payroll & tax related questions. Payroll Specialists develop positive working relationships with their clients and educate them on PAYCHEX products and services. These individuals calculate local, state, and federal tax returns as well as perform data entry to update and maintain client information. Payroll Specialists are also responsible for coordinating the processing & packaging of quarterly & year-end tax returns & reports. Most importantly, these specialists provide ongoing quality customer service to clients at all times.
After 4-6 weeks of initial training at the home branch, additional training is conducted at our Corporate Training Center in Rochester, New York. These professional sessions along with numerous self-study materials, puts your future in your own hands. With time, on-going promotional opportunities are readily available and encouraged.
Payroll Specialists receive a comprehensive benefits package including a 401K Plan, a Stock Purchase Plan, tuition reimbursement, and paid holiday, sick, & vacation days.
JOB REQUIREMENTS:
proven customer service skills and experience
excellent communication & interpersonal skills
exceptional math aptitude
problem solving skills
willing & able to attend two week training in Rochester, NY (all expenses paid)
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SR. CUSTOMER SERVICE REP (Major Market Services)
Sr. Customer Service Rep. Job Description:
Employees in this position are accountable and responsible for all aspects of ongoing quality service for clients in our Major Market Services department. These individuals respond to client inquiries and concerns and resolve client problems in a timely manner including payroll and tax related matters, "how to" product inquiries, system issues, and first level support of client input and/or output transmission issues. They ensure that the client receives full value from the Major Markets products by providing training over the telephone as necessary and periodically explaining additional reports/product features and their benefits. Client Service Representatives proactively ensure high client retention and ongoing satisfaction by participating in designated client calling and retention oriented programs. In addition they keep abreast of system and software changes, major changes and trends in the PC industry, and changes in wage and tax laws. Another key responsibility of this position is to establish and maintain a positive working relationship with clients, agencies, and co-workers to promote the quality service image of PAYCHEX.
After initial training at the home branch, additional training is conducted at our Corporate Training Center in Rochester, New York. These professional sessions along with self-study materials, put your future in your own hands. With time, on-going promotional opportunities are readily available and encouraged.
JOB REQUIREMENTS:
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proven customer service skills
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excellent communication & interpersonal skills
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good math aptitude
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Call Center Experience a PLUS
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problem solving skills
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working knowledge of Windows 95-2000, and business software
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technically oriented customer service experience is a plus
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willing to attend a 2-1/2 week training in Rochester, NY (all expenses paid)
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If you feel you qualify but CANNOT attend our event, then feel free to submit your resume via our Internet site. If you CAN attend the event then there is no reason to submit your resume now. Thank you!
PAYCHEX, Inc.
1551 South Washington Ave., 2nd Floor
Piscataway, NJ 08854
For more information on the positions and Paychex, go to our site at: http://www.paychex.apply2jobs.com/
NO AGENCIES PLEASE
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