About the Role

Job DescriptionJob Description

STORE MANAGER

Job Purpose

Contributes to Smoothie King’s success by leading his/her team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance to Smoothie King core values. The Store Manager is involved in all areas of store operations which include:

Leading and developing of their team

Ensuring an exceptional Guest experience

Driving profitability while maintaining a fun and welcoming atmosphere

Duties and Responsibilities

Action-Orientated

Reviews store environment to identify problems, concerns, and opportunities for improvement and adjusts accordingly

Develops local store marketing plans to support brand initiatives

Initiates community outreach through marketing and special events

Building Effective Teams

Challenges the team to achieve results

Recognizes and reinforces individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition

Utilizes and demonstrates effective management practices to create and maintain a successful store team resulting in an environment where team feels valued and respected

Composure

Handles differences between Guests and Team Members without escalating the situation

Communicates unexpected situations to Team Members calmly and without showing resistance and/or frustration

Drive For Results

Ensures team adhere to legal and operational compliance requirements

Adheres to all company food safety procedures while ensuring all Team Members are in compliance as well

Guest Focus

Encourages “Guest comes first attitude”

Trains and holds team accountable for delivering an exceptional Guest Experience

Hiring & Staffing

Delegates and communicates appropriate responsibilities and practices to team to ensure smooth flow of operations

Integrity and Trust

Manages team with integrity, honesty, and knowledge that promote the culture, values and mission of Smoothie King

Fulfills cash handling, financial and inventory reporting responsibilities with honesty

Time Management

Sets priorities for Team and themselves each day

Relies on their team by delegating Daily Checklist tasks to Team Members on shift

Plans ahead for managerial activities/tasks that fall outside of a normal day’s task(s)

Completes required checklists and paperwork with no outstanding items by due dates

Experience Requirements

3 Years Guest Service experience in a restaurant or retail environment

1 Year Supervision

Essential Job Functions

Ability to communicate clearly and concisely both orally and written

Ability to manage store operations independently

Ability to manage effectively in a fast paced environment

Ability to manage resources to ensure established service levels are maintained at all times

Exceptional Interpersonal Skills

Strong problem solving skills

Team building skills

Strong leadership skills with the ability to coach and mentor others

Ability to plan and organize work load

Ability to follow procedures and willingness to comply with dress code requirements

Ability to keep the store clean and follow food safety regulations

Ability to operate a blender and POS cashier system

Company DescriptionSmoothie King is the world’s leading smoothie brand and is committed to inspiring guests to live healthy, active lifestyles. As part of its vision to be an integral part of every health and fitness journey, Smoothie King’s diverse menu features over 70 purposefully-blended smoothies tailored to each guest’s needs – all of which fit into one of four purpose categories: Fitness Blends, Slim Blends, Wellness Blends and Take a Break Blends.Company DescriptionSmoothie King is the world’s leading smoothie brand and is committed to inspiring guests to live healthy, active lifestyles. As part of its vision to be an integral part of every health and fitness journey, Smoothie King’s diverse menu features over 70 purposefully-blended smoothies tailored to each guest’s needs – all of which fit into one of four purpose categories: Fitness Blends, Slim Blends, Wellness Blends and Take a Break Blends.

Job Details

• Location: New Jersey, United States
• Salary: – US Dollar . USD Annual